Frequently Asked Questions
About Coffee:
We source most of our beans straight from Costa Rica—where we grew up—so you get that bright, sweet flavor we love. We also mix in a few other Latin American gems, like Colombian and Guatemalan, to round out our blends. Think smooth, balanced, and just a little tropical
Yes—we do bulk orders! Just say the word, and we’ll hook you up with a full case of your favorite roast. Perfect for offices, events, or when you’re stocking up for the week.
Our coffees are listed from light/medium roasts all the way down to the dark ones, so you can pick whatever fits your vibe. And grind? Whole bean, coarse, medium, fine—just select it right on the page. If you’re using K-cups, just make a quick note in the comments section at checkout—we’ll grind it spot-on for your machine. We roast fresh, so it arrives perfect.
“At Tico’s Coffee, we roast small-batch, fresh-from-the-roaster beans with passion—because every cup matters. Born from a love of great coffee and the outdoors, we’re here to deliver bold, delicious flavor straight to your door while donating ten percent of every online sale to the charities we care about. One brew at a time, we’re making mornings better and the world a little kinder.”
About Orders:
We ship same-day whenever possible!
Orders placed Thursday after 1:30 PM through Sunday → ships the following Monday”
Order by 1:30 PM PST → usually ships next business day
Order after 1:30 PM PST → typically ships two business days later
Absolutely, local pickup is welcome! ?
We don’t have a retail storefront, so every order still goes through our website (that way we can have your fresh roast ready exactly when you arrive).
Quick pickup info:
- Usually available Monday & Thursday mornings before 11:00 AM
- We’ll text or email you to confirm once your coffee is ready
- Use coupon code PICKUP at checkout → shipping fee drops to $0!
We’re a food production facility, so we keep visitor numbers limited for health & safety reasons—not because we don’t love seeing our customers (we really do!).
Place your order online, pop in the code, and we’ll get your coffee ready for you. Can’t wait to hand it over!
We want you to love every sip of Tico’s coffee! Our beans are roasted fresh to order and are perishable, so we’re unable to accept returns or exchanges on coffee purchases.
That said, your happiness matters to us. If something went wrong with your order or you’re not thrilled with the coffee, just reach out to us at hello@ticoscoffee.com within 7 days of purchase. We’ll do our best to make it right—whether that’s fixing an error or helping you find your new favorite brew. ?
Thanks for choosing Tico’s!
Our mission is to enhance your coffee journey with outstanding service, quality ingredients, and meaningful connections.
About Tico’s:
“Tico” is just Costa Rican slang for “Costa Rican”—like calling someone a “Yank” or “Kiwi.” Costa Ricans love it ’cause it feels warm, not formal—like family.
Yup—mostly. They don’t sweat traffic or deadlines. But don’t mistake chill for lazy; they hustle hard when it counts.
It literally means “pure life,” but it’s more like “no worries” or “all good.” They say it as hello, goodbye, thanks—basically everything. It’s their vibe: life’s too short for drama.
Not always. They brew it fresh with that old-school “chorreador”—hot water dripping through a cloth sock into a mug. Some go straight black, strong and simple, especially early mornings. But plenty add cream and sugar for that creamy, sweet kick—think café con leche at breakfast or mid-day.
